HEALTH FIRST

Health, Saftey, and Destination Updates

COVID-19: OUR commitment to our guests and communities

We learned these past few months - not all things are in our control. COVID-19 has turned our world upside and has devastated the tourism industry. We look forward to carrying out these travel experiences as planned and have also created a contingency plan in case COVID-19 continues to raise an issue in 2021.

COVID-19 UPDATES FROM US

Updates & Travel Alerts

HEALTH & SAFTEY

POSTPONE TRIP DATES

FLEXIBLE BOOKINGS

Our first priority is to ensure the safety and wellbeing of our travelers and team. Please refer to our COVID-19 health and safety protocols page to learn how we are staying safe and healthy during our travels for 2021. Includes wearing masks, outdoor dining, and private transportation.

Unable to travel or must postpone your trip?You can still join us in an upcoming trip that suits your interests! We have created a "Switch Your Trip Policy". Travelers are eligible to transfer a trip 30 days prior to departure. Within that timeframe you are able to transfer your spot to a friend or family member who would like to join instead.

The World Within Us will be monitoring the health state of each destination following the World Health Organization (WHO), Center for Disease Control (CDC), and U.S. Department of State for guidance. In case of a quick escalation of cases or unsafe health standards, the trip date will be postponed and discussed with our travelers.

TRAVEL INSURANCE

ON-GROUND TESTING

TRAVEL ALERTS

Travelers' insurance will be required to purchase travelers' insurance to provide protection for travelers from flight delays, stolen items, medical emergencies, unforeseen circumstances and COVID-19. We will provide our recommendations for which plan suits your needs!

According to new COVID guidelines, each traveler is required upon entry into the United States to have a negative PCR test within 72 hours. We have located testing facilities and centers in each destination to ensure you are able to board your flight home with ease after an amazing trip!

The World Within Us stays up to date and monitors world events currently happening in the international community. We operate and change plans accordingly to the COVID health and safety guidelines in each travel destination. We will keep our travelers notified with all updates.

COVID-19 Cancellation policy

Our Commitment To Our Guests

Above all, The World Within Us is committed to the health and safety of our guests. We can assure you that we are doing everything in our power to navigate through the pandemic and empower local communities while doing it. To support our travelers, we've implemented a special cancellation policy.

We understand that the news and updates regarding the wide-spread virus can be a bit daunting, so we have created a switch-your-trip / COVID-19 cancellation policy for the entire year of 2021. The transfers / cancellations are eligible for up to 30 days prior to your departure for all trips departing in 2021.

It is our every intention to monitor the situation as it unfolds and to update our terms and conditions accordingly. COVID-19 is a health issue we take seriously and have aligned with hotel operators and guides to ensure cancellation is available at a minimum of 15 days prior on arrival.

Cancellation for participant [>30 days prior on arrival]:

Cancellation for Medical Reasons

Guests are not able to travel due to infection with the Corona Virus – a copy of the official medical document is required
Travelers transfer or replace their spot with recommended friends, family, or colleagues
The trip arranged for Tanzania will follow Sababu Safari's cancellation policy which can be found in clear details below.

Everyday governments are building safer travel restrictions to combat COVID-19 and reopened tourism safely. The World Within Us will be monitoring the health state of each destination following the World Health Organization (WHO), Center for Disease Control (CDC), and U.S. Department of State for guidance. In case of a quick escalation of cases or unsafe health standards, the trip date will be postponed for the protection of our travelers.

Rescheduling of trip decision will be influenced by:

Travel bans for or from originating countries

Large increase or respike in COVID-19 cases
Guests are not able to travel due to a travel ban in their country – needs to be confirmed by official channels
Guests are quarantine at destination on arrival

Postponed Trips:

Travel and health regulations will be monitored by The World Within Us. Existing group bookings that are postponed due to COVID-19 will be rescheduled within a 12-month span from the original arrival date. The new date will be adjusted with The World Within Us and discussed with the travel group.

If the new travel dates selected do not work with your schedule;

Option 1: 90% of the trip total will be returned without fault (10% will still support our local nonprofit partner during COVID-19, you will receive a receipt for the donation, and it will also cover transaction fees).

Option 2: Apply the full value of what you have paid toward future group travels or customized experiences

Travel Credit Voucher:

All travelers can also receive a The World Within Us voucher that NEVER expires to apply for a future trip.

WHY IT's IMPORTANT NOW MORE THAN EVER to travel SAFELY?

The health of our participants always comes first.

However, if the risk is minimal we will continue taking safety precautions. Please note that our version of tourism is all about connecting worlds and changing lives. COVID-19 has devastated the tourism industry, especially those operating in the developing nations and economies.

A canceled trip has a massive social and environmental impact all the way down the supply chain (hotel staff, guides, restaurant employees, and more). It limits the efforts to protect ecosystems and generate revenue in local communities. While travel clearly helps The World Within Us, it also provides huge support to those employed in the tourism sector, and our world rebuild.

Postpone, don't cancel

We offer a free switch your trip policy and your money with us NEVER expires. Book knowing that if life happens, you can easily reschedule to another trip, or postpone your travels.

Travel amendments to the travel dates can be made up until 21 days prior to the expected arrival date. We highly encourage purchasing travel insurance to protect flight tickets and read their COVID policies thoroughly.

Delay is clearly better than cancellation for all of our key stakeholders, so delaying rather than canceling a booking helps the local communities, our staff, and our industry partners. We intend to use this pandemic to operate carefully and use tourism as a method for rebuilding and development.